Shipping + Delivery + Pickup
Deliveries are NOT currently available while we are transitioning to our online shop. Local delivery will be available again in Spring 2023. We will be offering FREE Same/Next Day Local Delivery within 5km or a $5 delivery fee for locations up to 15km.
We will continue to offer local pickup within Waterdown. Once you place your order and it is ready for pickup, you will receive an email providing you with the pickup location address and pickup instructions.
We will continue to offer Canada-wide shipping and hope to add US Shipping in 2023. We currently ship with either Canada Post or UPS. Shipping rates are calculated at checkout unless your order qualifies for free or flat-rate shipping.
FREE SHIPPING > Orders over $150 within Ontario and Quebec only.
FLAT RATE $15 SHIPPING > Orders over $150 anywhere else in Canada.
Please ensure your shipping address is correct during checkout. We are not responsible for lost packages due to an incorrect address being input. We will work with customers to retrieve lost packages wherever possible, we are limited in how much we can help find lost items.
Please notify us of any damaged items received within 7 days.
Any shipping costs for items being returned are the responsibility of the customer.