Shipping + Delivery + Pickup
We currently offer FREE Same/Next Day Local Delivery within 5km or a $5 delivery fee for locations between 5km-15km (please allow for up to 5 days delivery outside the 5km area). Please choose the applicable option at checkout. If you are close to the edges of the border, please choose the cheaper option. If you choose Free delivery, but live well outside of the zone shown below, we will invoice you for the delivery fee.
Free Pickup is available within Waterdown. Please choose this option at checkout and we will contact you via email after your order is placed with the pickup address and details.
We will continue to offer Canada-wide shipping and hope to add US Shipping in 2023. We currently ship with either Canada Post or UPS. Shipping rates are calculated at checkout unless your order qualifies for free or flat-rate shipping.
FREE SHIPPING > Orders over $150 within Ontario and Quebec only.
FLAT RATE $15 SHIPPING > Orders over $150 anywhere else in Canada.
Please ensure your shipping address is correct during checkout. We are not responsible for lost packages due to an incorrect address being input. We will work with customers to retrieve lost packages wherever possible, we are limited in how much we can help find lost items.
Please notify us of any damaged items received within 7 days.
Any shipping costs for items being returned are the responsibility of the customer.